CANCELLATION POLICY

This BUSINESS is MY PASSION and MY LIVELIHOOD. 

I WILL ALWAYS RESPECT YOUR TIME. 

** PLEASE RESPECT MINE ** 

I have clients on a wait-list for available appointments who are in desperate need of a massage.

Please cancel or reschedule 24 hours prior to your massage. 

You are sent reminder emails 48, 24 and 18 hours prior to your appointment.

You also receive a TEXT message and another email 24 hours prior to your appointment. 

If you are not receiving these, please text 248-790-7995 

and let me know this so I can correct it.

***Please Read Carefully*** 

TO CANCEL YOUR APPOINTMENT:  

*** TEXT 248-790-7995 *** 

Text: Cancel, your name, appointment date and time.  Texting can be done anytime prior to your appointment, however, fees apply when cancelled less than 24 hours prior to your scheduled massage. 

***Do NOT call or leave a voicemail at Pro Chiropractic. If you do, you will be charged the cancellation fee regardless. ***  

Please do not respond to the text message sent to you 24 hours prior to your massage. It is automated and thus not monitored.  Doing so will constitute a cancellation fee.

ATTENTION: NEW TIMING FOR FEES INCURRED FOR  LATE CANCELLATIONS/RESCHEDULING
PLEASE UNDERSTAND: 

There is a $50 CANCELLATION FEE if your appointment is cancelled or rescheduled LESS than 24 HOURS prior to your scheduled appointment. 

Cancellations made less then 8 HOURS prior OR "No-Shows"

 will be charged the full appointment cost.

PLEASE CANCEL your appointment if YOU, or ANYONE you have been in close contact with is sick.

Do Not get a Massage when you are SICK for ANY reason.

All fees are subject to my discretion.  Please explain any unusual reasons for your late cancellation. 

Do NOT respond to the automated text reminder message. I will not receive it. You will be charged full price.