How To Cancel your Appointment & Cancellation Fees
This BUSINESS is MY PASSION and MY LIVELIHOOD.
I WILL ALWAYS RESPECT YOUR TIME.
** PLEASE RESPECT MINE **
- I have clients on a wait-list for available appointments who are in desperate need of a massage. PLEASE Cancel early so I can take care of as many people as possible.
Please cancel or reschedule 24 hours prior to your massage.
- You are sent reminder emails 48, 24 and 18 hours prior to your appointment.
- You also receive a TEXT message and another email 24 hours prior to your appointment.
- If you are not receiving these, please text 248-790-7995
- and let me know this so I can correct it.
TO CANCEL YOUR APPOINTMENT:
*** TEXT 248-790-7995 ***
- Text: Cancel, your name, appointment date and time. Texting can be done anytime prior to your appointment, however, fees apply when cancelled less than 24 hours prior to your scheduled massage.
- ***Do NOT call or leave a voicemail at Pro Chiropractic. If you do, you will be charged the cancellation fee regardless. ***
- Please do not respond to the text message sent to you 24 hours prior to your massage. It is automated and thus not monitored. Doing so will constitute a cancellation fee.
**** FEES INCURRED FOR LATE CANCELLATIONS****
PLEASE UNDERSTAND:
- There is a $50 CANCELLATION FEE if your appointment is cancelled or rescheduled LESS than 24 HOURS prior to your scheduled appointment.
- Cancellations made less then 12 HOURS prior to your appointment time, OR "No-Shows" will be charged the FULL price of your scheduled appoiintment.
- PLEASE CANCEL your appointment if YOU, or ANYONE you have been in close contact with is sick.
- Do Not get a Massage when you are SICK for ANY reason.
- All fees are subject to my discretion. Please explain any unusual reasons for your late cancellation.
- Do NOT respond to the automated text reminder message. I will not receive it. You will be charged full price.